You get 400 hours of service for the total cost of $40,000, divided into $100 per hour. (Regular prices are $150 per hour!) Service contracts allow you to get priority service at a discounted price by purchasing a block of time in advance. (1) English language available 24/7. Support available in local languages during normal working hours from 8am to 5pm Monday to Friday. (2) The conclusion of a contract offers the possibility to purchase e-learning subscriptions at prices that are only available to contractual customers. 3. Exclusions may apply. (4) At the end of the installed base assessment™. Looking for an intuitive way to view and manage your service contracts and history? My Services is a self-service tool in the myRockwellAutomation.com portal that allows you to get more value from your service contracts so you can: get basic services with the Essential tier, a full set of support services with the Enhanced tier, or data insights, and proactive management with the Premier tier. If you need quick access to technical specialists, you only have one number left to call.
By purchasing an integrated service contract from us, you get the best of both worlds – value and priority service. By bundling key offerings versus standalone contracts, you can save 20% to 30% over time. No, another great advantage of service contracts is that you can budget for your repair costs instead of dealing with unexpected repair bills. Payment plans are available quarterly or annually. If you choose to pay for everything at once, you will receive an additional 10% discount on the cost of the deal. Increase your savings even more! You invest in your plant and in the rockwell Automation equipment and technology that operates it, and you want to maximize that investment. An integrated service contract helps you get the most out of it with a flexible suite of support services. You can choose the right set of quotes to meet your support needs, and it`s just a number you can call to get access to experts and priority service. Get 24/7 technical support, repair, reporting and analysis services, field service and more, all in one integrated contract. Learn how built-in support services can save you money. Choose between Essential, Enhanced, or Premier service tiers.
Improve productivity by resolving technical issues quickly and accurately. Have you always wanted a number that would help you with various support functions for your institution? Thanks to the new integrated service contract, this is now a reality. Our ISO-certified facilities use the same high-quality parts and standards as the original manufacturing process to keep your equipment in perfect condition. Unused hours are lost. There is no refund or rollover for unused hours. No problem, we are just starting a new service contract. However, the previous service contract must be paid in full before a new contract begins. Our set of service contracts breaks down as follows: Whether you need entry-level support or comprehensive proactive support and maintenance, we have an integrated service contract that brings it all together. Our Customer Success team provides you with data-driven insights that help you optimize your decisions and maximize availability. We can accompany you on your lifecycle journey and add value with an integrated service contract that covers all your support needs. We want to understand your challenges and help you create an integrated service contract that works for you. Service contracts are primarily designed to cover labor costs associated with planned, emergency, and remote support.
Spare parts and labor costs related to projects are not covered. Now that you have a complete set of tools to keep running, what`s the best way to keep them all organized? A service contract, of course!. Service contracts offer you priority service at discounted prices! Our service contract is valid (2) years from the date of purchase. .